Terms and Conditions
The following Terms and Conditions exclusively govern any orders placed or products ordered or purchased ("Products") through this website found at www.active123.com ("Website"). Please read this contract carefully as the Products are offered conditional upon acceptance, without modification, of the terms, conditions and notices contained herein. If you do not accept the Terms and Conditions stated herein, please do not place orders or purchase Products from this Website. These Terms and Conditions may be revised at any time by updating this posting. You are encouraged to visit this page before each purchase to review the Terms and Conditions. Products furnished and services rendered by ACTIVE are done so only in accordance with these Terms and Conditions. These Terms and Conditions take precedence over your supplemental or conflicting terms and conditions, to which notice of objection is hereby given. Neither SELLER’s commencement of performance nor delivery shall be deemed or construed as acceptance of any of your supplemental or conflicting terms and conditions. Your indication of acceptance of these Terms and Conditions prior to purchase and/or your acceptance of the Products from SELLER shall be deemed to constitute agreement to all of the Terms and Conditions contained herein. THESE TERMS AND CONDITIONS MAY ONLY BE WAIVED OR MODIFIED BY SELLER IN A WRITTEN AGREEMENT SIGNED BY AN AUTHORIZED REPRESENTATIVE OF SELLER.
I. Product Sale Terms
All orders placed by or for you (the "Buyer") are subject to acceptance by SELLER. Orders may not be cancelled or rescheduled without SELLER’s prior written consent. All orders must include delivery dates, quantities and complete description of Products being purchased. SELLER may in its sole discretion allocate Product among its customers. SELLER may designate certain Products as non-cancelable, non-returnable ("NCNR") and the sale of such Products shall be subject to the special terms and conditions contained in SELLER’s Special Product Agreement which shall prevail and supersede any inconsistent terms and conditions contained herein or elsewhere. Due to the constant fluctuations in SELLER’s inventory levels, some information featured on this Website regarding availability and inventory levels may not be up to date. Products may be out of stock or in short supply. If a Product cannot be shipped within 30 days of receipt of the order by SELLER, SELLER will notify Buyer and allow buyer the opportunity to cancel the order for the Product.
(a) The prices of the Products are those specified on this Website and as further reflected on the front of SELLER’s invoice. Pricing for undelivered Product may be increased in the event of any increase in SELLER’s cost, change in market conditions or any other causes beyond SELLER’s reasonable control. Pricing has been checked to insure accuracy, but occasionally an error may occur and goods may be either incorrectly priced or described in which case SELLER will not be obligated to supply the goods at the incorrect price or in accordance with the incorrect description or at all. SELLER reserves the right to correct any errors from time to time. SELLER reserves the right to contact the Buyer prior to shipping if SELLER notices a pricing error on the product for any reason. SELLER will (at SELLER's discretion) either cancel the order and refund the price Buyer has paid or use reasonable endeavours to contact Buyer and ask whether Buyer wishes to continue with the order at the correct price or correct description. If SELLER is unable to contact Buyer or Buyer does not wish to continue with the order at the correct price or correct description, SELLER will cancel the order and refund any monies the Buyer has paid. Due to the extremely volatile market for certain types of electronic components, prices quoted on this Website may, on occasion, no longer be in effect. Whenever such a discrepancy exists, Buyer will be advised of the discrepancy before the order is shipped. Subject to the foregoing, Buyer shall pay the prices quoted on the Website. Prices stated or quoted through this Website are in Canadian dollars.
(b) Unless otherwise agreed to in writing by SELLER, all prices quoted are exclusive of transportation and insurance costs, duties, and all taxes including, but not limited to, federal, state, provincial and local sales, excise, goods and services and value added taxes and any other taxes. Buyer agrees to pay these taxes unless Buyer has provided SELLER with an exemption resale certificate in the appropriate form for the jurisdiction of Buyer’s place of business and any jurisdiction to which products are to be directly shipped hereunder, or unless the sale is otherwise exempt from these taxes. Buyer agrees to indemnify and hold SELLER harmless for any liability for tax in connection with the sale, as well as the collection or withholding thereof, including penalties and interest thereon. When applicable, transportation and taxes shall appear as separate items on SELLER’s invoice.
(c) As images and descriptions of all products have been given to ACTIVE by our vendors, ACTIVE does not take responsibility for any inaccuracies. Images are used for illustration purposes only and actual product may differ.
(a) Full payment is due promptly once the order is ready to ship. ACTIVE reserves the right to take all steps necessary and to impose interest, late charges or other payment terms as ACTIVE may deem appropriate to collect full payment from Buyer for products supplied.
(b) All late payments shall be charged interest computed on a daily basis from the due date until paid in full. A late charge of two percent (2%) per month or the maximum rate permitted by applicable law, whichever is less, will be imposed on all past due accounts. Buyer shall be liable for costs of collection, including reasonable attorneys’ fees and court costs, in any action to collect past due amounts.
(c) Transportation charges from SELLER’s facility to Buyer’s facility shall be paid by Buyer to SELLER, in addition to the purchase price of the Product, unless otherwise agreed to in writing by SELLER. SELLER will select the carrier.
(d) If SELLER believes in good faith that Buyer’s ability to make payments may be impaired or if Buyer shall fail to pay for an order when due, SELLER may suspend delivery of any order or any remaining balance thereof until such payment is made or cancel any order or any remaining balance thereof, and Buyer shall remain liable to pay for any Products already shipped and all NCNR or C/S Products ordered by Buyer.
(e) SELLER retains a purchase money security interest in the Products delivered to Buyer, and in their accessories, replacements, accessions, proceeds and Products, including accounts receivable (collectively, the "Collateral") to secure payment of all amounts due under this Agreement. Buyer’s failure to pay all amounts hereunder in full when and as due shall constitute a default hereof and shall give SELLER all rights of a secured party. If Buyer fails to pay any amount when due, SELLER shall have the right to repossess and remove all or any part of the Collateral from Buyer, but not from Buyer’s Customers. Any repossession or removal shall be without prejudice to any other remedy of SELLER hereunder, at law or in equity. Buyer agrees, from time to time, to take any act and execute and deliver any document (including, without limitation, financing statements) reasonably requested by SELLER to transfer, create, perfect, preserve, protect and enforce this security interest.
(f) Any payment received from Buyer may be applied by SELLER against any obligation owing from Buyer to Seller, regardless of any statement appearing on or referring to such payment, without discharging Buyer’s liability for any additional amounts owing from Buyer to SELLER, and the acceptance by Seller of such payment shall not constitute a waiver of SELLER’s right to pursue the collection of any remaining balance.
4. Delivery and Title:
All deliveries will be made EXW (Ex Works as defined in Incoterms 2000) SELLER’s facility or FOB place of origin. Subject to SELLER’s right of stoppage in transit, delivery of the Products to the carrier shall constitute delivery to Buyer and title and risk of loss shall thereupon pass to Buyer. Selection of the carrier and delivery route shall be made by SELLER unless specified by Buyer. Buyer acknowledges that delivery dates provided by SELLER are estimates only and SELLER shall not be liable for delays in delivery or for failure to perform due to causes beyond the reasonable control of SELLER nor shall the carrier be deemed an agent of SELLER. In the event of delay caused by such event, the date of delivery shall be extended for a period equal to the time lost as a consequence of the delay in delivery without subjecting SELLER to any liability or penalty. If the Products perished while in the custody of the carrier, the SELLER shall be deemed to have performed its obligations in full. Delivery of a quantity which varies from the quantity specified shall not relieve Buyer of the obligation to accept delivery and pay for the Products delivered. Delay in delivery of one installment shall not entitle Buyer to cancel other installments.
Shipments will be deemed to have been accepted by Buyer upon delivery of the said shipments to Buyer unless rejected upon receipt. Buyer shall perform whatever inspection or tests Buyer deems necessary as promptly as possible but in no event later than five (5) days after delivery, after which time Buyer will be deemed to have irrevocably accepted the Products. Any discrepancy in shipment quantity must be reported within five (5) working days of receipt of the Products. In the event of an over shipment, Buyer shall have the option to return the Products to SELLER at SELLER’s expense or alternatively, Buyer may elect to retain the Products (subject to adjustment of the invoice price to account for additional items). Any Product returns shall be subject to compliance with SELLER’s Return Merchandise Authorization ("RMA") policies and procedures as well as a restocking charge equivalent to 50% of the value of such Product as specified in SELLER’s invoice to Buyer. Returned Products must be in the original packaging and conform with minimum package quantity ("MPQ") requirements. Products not eligible for return shall be returned to Buyer freight collect.
6. Limited Warranty and Limitation of Liability:
(a) SELLER will transfer to Buyer any transferable warranties or indemnities that the manufacturer of the Product or the third party vendor/service provider provides to SELLER. SELLER SHALL HAVE NO LIABILITY TOWARDS BUYER BEYOND THE EXPRESS TERMS OF SUCH MANUFACTURER PRODUCT WARRANTIES. SELLER ASSUMES NO LIABILITY FOR THE QUALITY OF THE WORK PERFORMED OR SERVICES RENDERED BY THIRD PARTY VENDORS/SERVICE PROVIDERS. IT IS BUYER’S OBLIGATION TO REQUEST COPIES OF ANY APPLICABLE MANUFACTURER WARRANTIES AND BUYER SHALL BE DEEMED TO HAVE ACCEPTED SUCH WARRANTIES UPON ACCEPTANCE OF THE PRODUCTS AND/OR SERVICES.
(b) SELLER’s exclusive obligations with respect to a non-conforming Product or service shall be, at SELLER’s option, to repair or replace the Product, if it is determined to be defective, or to re-perform the service, or to refund to Buyer the purchase price paid for the Product or service. Notwithstanding anything herein to the contrary, the liability of SELLER under this Section 6(b) for all claims shall not exceed the sum of Buyer’s payments for the Products or services which are the subject of the dispute and the foregoing is Buyer’s sole and exclusive remedy for all claims under this Section 6(b). IRRESPECTIVE OF THE NATURE OF THE CLAIM, WHETHER IN CONTRACT, TORT, WARRANTY, OR OTHERWISE, THE FOREGOING WARRANTIES ARE THE SOLE WARRANTIES, EXPRESS OR IMPLIED, GIVEN BY SELLER IN CONNECTION WITH THE PRODUCTS AND SERVICES, AND SELLER DISCLAIMS ALL OTHER WARRANTIES, INCLUDING, BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OF THIRD PARTY RIGHTS AND WARRANTIES AGAINST LATENT DEFECTS.
(c) Replacement Products shall be warranted as set forth in Section 6(a) above. Any Products repaired or serviced by SELLER shall be warranted as provided in this Section 6(b) for the remainder of the manufacturer’s warranty period.
(d) No warranty shall apply to any Product that has been subject to misuse, improper testing, assembly, mishandling, or which has been operated contrary to current instructions relating to installation, maintenance or operation, or contrary to industry standards relating to acceptable input power. (e) SELLER disclaims, and shall have no liability for, any trademark, trade dress, trade secret, copyright, design or patent infringement, or any other intellectual property claim which may arise, as a result of the sale of Products to Buyer. The only remedy or recourse for trademark, trade dress, trade secret, copyright, design or patent infringement or any other intellectual property right shall be against the manufacturer of the Products. There shall be no remedy or recourse against Seller or the manufacturer to the extent the infringement arises from or is otherwise based upon (i) the manufacturer’s compliance with the particular requirements of Buyer that differ from the manufacturer’s standard specifications for the Product; (ii) modifications or alterations of the product other than by the manufacturer; or (iii) a combination of the Product with other items not furnished or manufactured by the manufacturer.
(f) BUYER SHALL NOT IN ANY EVENT BE ENTITLED TO, AND SELLER SHALL NOT BE LIABLE FOR, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES OF ANY NATURE INCLUDING, WITHOUT LIMITATION, BUSINESS INTERRUPTION COSTS, REMOVAL AND/OR REINSTALLATION COSTS, REPROCUREMENT COSTS, LOSS OF PROFIT OR REVENUE, LOSS OF DATA, PROMOTIONAL OR MANUFACTURING EXPENSES, OVERHEAD, INJURY TO REPUTATION OR LOSS OF CUSTOMERS, EVEN IF SELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IRRESPECTIVE OF THE NATURE OF THE CLAIM, WHETHER IN CONTRACT, TORT, WARRANTY, OR OTHERWISE. SELLER SHALL NOT BE LIABLE FOR AND BUYER SHALL INDEMNIFY, DEFEND AND HOLD SELLER HARMLESS FROM ANY CLAIMS BASED ON SELLER’S COMPLIANCE WITH BUYER’S DESIGNS, SPECIFICATIONS OR INSTRUCTIONS, OR MODIFICATION OF ANY PRODUCTS BY PARTIES OTHER THAN SELLER, OR USE IN COMBINATION WITH OTHER PRODUCTS. IF, FOR ANY REASON, THE FOREGOING LIMITATIONS ARE FOUND BY AN ARBITRATION PANEL OR COURT OF COMPETENT JURISDICTION TO BE INVALID OR INAPPLICABLE UNDER THE CIRCUMSTANCES UNDER ANY APPLICABLE FEDERAL, STATE OR PROVINCIAL LAW, BUYER AGREES THAT SELLER’S TOTAL LIABILITY FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION OF ANY KIND OR NATURE SHALL BE LIMITED TO ACTUAL DAMAGES WITHOUT REGARD TO ANY PUNITIVE OR EXEMPLARY DAMAGES PROVIDED BY ANY SUCH APPLICABLE LAW.
(g) Buyer acknowledges that this Agreement was entered into at arm's length and that it was not fraudulently induced to enter into this Agreement, in whole or any part, and Buyer explicitly disclaims and waives any claim with respect thereto.
7. Intellectual Property:
If any Products include software or other intellectual property, such software or other intellectual property is provided by SELLER to Buyer subject to the copyright and user license, if any, for such Products, the terms and conditions of which are set forth in the license agreement accompanying such software or other intellectual property. Nothing herein shall be construed to grant any rights or license to use any software or other intellectual property in any manner or for any purpose not expressly permitted. Buyer acknowledges and understands that ACTIVE is not the manufacturer of any Products ordered or to be supplied to you and is not liable to you or any third party for any copyright, design, patent or other intellectual property issue, right or claim that may arise in relation to any Product.
8. Export Control/Use of Products:
Buyer certifies that it will be the final recipient and consumer of Products to be delivered by SELLER. Buyer acknowledges that the Products are subject to the export and/or import control laws and regulations of various countries including the Export Administration Laws and Regulations of the United States and similar laws in Canada. Buyer agrees to comply strictly with all U.S. and Canadian export laws and assumes sole responsibility for obtaining licenses to export or re-export as may be required and acknowledges that it shall not directly or indirectly export or make available for export any Products to any country to which such export or transmission is restricted or prohibited. Products sold by SELLER are cannot be transferred, sold or reexported to any party on the Entity List or Restricted Person List of the U.S. Department of Commerce, Bureau of Export Administration (BXA), any party designated by the U.S. Treasury Department’s Office of Foreign Assets Control, and any party debarred or sanctioned for proliferation or terrorism reasons by the U.S. State Department. Products sold by SELLER are not designed, intended or authorized for use in life support, life sustaining, nuclear, or other applications in which the failure of such Products could reasonably be expected to result in personal injury, loss of life or catastrophic property damage. If Buyer uses or sells the Products for use in any such applications: (1) Buyer acknowledges that such use or sale is at Buyer’s sole risk; (2) Buyer agrees that SELLER and the manufacturer of the Products are not liable, in whole or in part, for any claim or damage arising from such use; and (3) Buyer agrees to indemnify, defend and hold SELLER and the manufacturer of the Products harmless from and against any and all claims, damages, losses, costs, expenses and liabilities arising out of or in connection with such use or sale, including reasonable attorney's fees.
9. Technical Assistance or Advice:
Any technical assistance or advice offered by SELLER in regard to the use of any Product or provided in connection with Buyer’s purchases is given free of charge and only as an accommodation to Buyer. SELLER shall have no obligation to provide any technical assistance or advice to Buyer and if any such assistance or advice is provided, such fact will not obligate SELLER to provide any further or additional assistance or advice. SELLER shall not be held liable for the content or Buyer’s use of such technical assistance or advice nor shall any statement made by any of SELLER’s representatives in connection with the Products or services constitute a representation or warranty, express or implied.
10. Limitation Period:
Subject to any of the limitations expressed in the applicable manufacturer’s warranty, no action by Buyer may be brought at any time for any reason more than twelve (12) months after the facts occurred upon which the cause of actions arose.
11. Dispute Resolution:
(a) Except for situations governed by Section 12, the parties agree that any and all disputes, claims, or controversies arising out of or related to the validity, interpretation or performance of this Agreement for all Products delivered outside of Canada, and all Services performed outside of Canada shall be resolved pursuant to this Section 11 and that the validity, interpretation and performance of this Agreement for all Products delivered, and all Services performed hereto, shall be governed by, and construed in accordance with, the internal law of New York, without giving effect to conflict of law principles. Both parties agree that any action, demand, claim or counterclaim relating to the terms and provisions of this Agreement, or to any claimed breach, shall be commenced in a state or federal court located in the State of New York, and both parties expressly acknowledge that personal jurisdiction and venue shall lie exclusively and is properly in New York. Both parties further agree that any action, demand, claim or counterclaim relating to the validity, interpretation and performance of this Agreement, or any other matter between the parties, shall be resolved by a judge alone in New York, and both parties hereby waive and forever renounce the right to a trial before a civil jury.
(b) For all disputes to which this Section 11 applies and the amount, in the aggregate, of the obligations arising out of this agreement equals or exceeds $250,000, the validity, interpretation and performance of this Agreement shall be governed by, and construed in accordance with the laws of the State of New York, without giving effect to conflict of laws principles, and the Federal Rules of Civil Procedure to any dispute.
(c) With respect to all disputes, the provisions of the United Nations Convention on Contracts for the International Sale of Goods 1980 (as amended, replaced or codified from time to time) shall not apply.
12. Dispute Resolution - Canada:
The validity, interpretation and performance of this Agreement for all Products delivered to or in Canada, and all Services performed in Canada, shall be governed by, and construed in accordance with the laws of British Columbia, without giving effect to conflict of law principles. Both parties agree that any action, demand, claim or counterclaim relating to the terms and provisions of this Agreement, or to any claimed breach, shall be commenced in a court of competent jurisdiction in the judicial district of Burnaby, British Columbia, and both parties expressly acknowledge that personal jurisdiction and venue shall lie exclusively and is properly in Burnaby, British Columbia. With respect to all disputes, the provisions of the United Nations Convention on Contracts for the International Sale of Goods 1980 (as amended, replaced or codified from time to time) shall not apply.
13. Force Majeure:
SELLER shall not be liable for its inability to secure sufficient quantities of any Product or failure to deliver due to causes beyond SELLER’s reasonable control including, but not limited to, acts of God, natural or artificial disaster, riot, war, strike, delay by carrier, or shortage of Product, acts or omissions of other parties, acts or omissions of civil or military authority, Government priorities, changes in law, material shortages, fire, strikes, floods, epidemics, quarantine restrictions, acts of terrorism, delays in transportation or inability to obtain labor, materials or products through its regular sources, which shall be considered as an event of force majeure excusing SELLER from performance and barring remedies for non-performance. In an event of force majeure condition, the SELLER’s time for performance shall be extended for a period equal to the time lost as a consequence of the force majeure condition without subjecting SELLER to any liability or penalty. SELLER may, at its option, cancel the remaining performance, without any liability or penalty, by giving notice of such cancellation to Buyer.
No course of dealing or failure of either party to strictly enforce any term, right or condition of this Agreement shall be construed as a waiver of that term, right or condition nor shall SELLER’s acceptance of a purchase order be deemed as an acceptance of any terms and conditions therein.
15. Entire Agreement:
This Agreement (together with any agreements, policies or terms incorporated by reference) shall constitute the complete, final and exclusive statement of the terms of the Agreement between the parties with respect to the subject matter of this Agreement and the transactions between the parties and shall not be modified or rescinded, except by a writing signed by SELLER and Buyer. The provisions of this Agreement supersede all prior oral and written quotations, communications, agreements, and understandings of the parties with respect to the subject matter of this Agreement. Products furnished and services rendered by SELLER are done so only in accordance with these Terms and Conditions. If any provision of these Terms and Conditions are found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect.
As used herein, terms appearing in the singular shall include the plural and terms appearing in the plural shall include the singular. No rights, duties, agreements or obligations hereunder may be assigned or transferred by Buyer, by operation of law, merger or otherwise, without the prior written consent of SELLER. Any attempted or purported assignment shall be void. Notwithstanding the foregoing, SELLER’s obligations under these Terms and Conditions may be performed by divisions, subsidiaries or affiliates of SELLER. The obligations, rights, terms and conditions hereof shall be binding on the parties hereto and their respective successors and assigns. Any provision hereof which is prohibited or unenforceable in any jurisdiction shall, as to such jurisdiction, be ineffective to the extent of such prohibition or unenforceability without invalidating the remaining provisions hereof in that jurisdiction or affecting the validity or enforceability of such provision in any other jurisdiction.
17. Personal Data and Privacy